Notice Based on the Act on Specified Commercial Transactions
Effective date: August 1, 2026
This is an English translation provided for convenience. The Japanese version (特定商取引法に基づく表記) is the official text; if there is any conflict between the two, the Japanese version prevails.
The following is disclosed in accordance with Japan's Act on Specified Commercial Transactions.
- Service provider
- Company name: Pluralworks LLCManaging Member: Takahiro IkeuchiAddress: 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, JapanEmail: support@emopi.appPhone number: disclosed without delay by email upon request. Please send your request to the email address above.
- Sale price
- The core features are free to use. The price, subscription period, and contents of the paid plan are shown on the in-app purchase screen and on the product pages of each store (App Store / Google Play).Displayed prices include consumption tax and other applicable taxes where relevant. Prices may differ depending on the country or region, currency, exchange rates, taxes, and other store settings.
- Costs other than the sale price
- Internet connection fees, data charges, and similar costs required to use the Service are borne by the customer.
- Payment methods
- Payment is made through in-app purchase on the App Store or Google Play.We do not collect credit card information directly, and there is no credit card payment outside the stores.
- Payment timing
- - Initial purchase: charged through the relevant store when the purchase of the paid plan is completed.- Free trial: where a free trial applies, the subscription automatically converts to the paid plan and is charged through the relevant store unless it is cancelled before the end of the free period shown.- Renewal: charged automatically on the renewal date unless cancelled by the deadline set by the relevant store.
- Delivery of the service
- The Service is available immediately after payment is completed.
- Automatic renewal and cancellation
- Subscriptions renew automatically for the same subscription period unless cancelled by the deadline set by the relevant store.Cancellation (stopping future automatic renewals) can be done from the subscription management screen of the store where the purchase was made. Uninstalling the app or deleting your Emopi account alone does not cancel the subscription.
- Returns and refunds
- Because of the nature of a digital service, returns after a purchase is confirmed, pro-rated refunds for cancelling mid-period, and other refunds are not available, except where required by law or permitted by the policy of the store where the purchase was made.Whether a refund is available, its conditions, and the application and handling process follow the policy and prescribed procedures of each store. If you would like a refund, please apply through the refund request channel of the store where the purchase was made.We do not process individual refunds outside the stores, except where required by applicable law or where the store directs you to contact us.
- System requirements
- - An internet connection- For supported iOS / Android versions, please see the information published on each store.